FAQs

Here are some of our Frequently Asked Questions

General FAQs icon General
Payments
BuildVu FAQs icon BuildVu
FormVu FAQs icon FormVu
JDeli FAQs icon JDeli
JPedal FAQs icon JPedal

General

Why do developers trust IDR solutions?
Our products have new releases every 6 weeks we also provide customers with a daily pre-release jar. They also receive support responses within 72 hours of contacting us (normally faster).
Yes, BuildVu, FormVu, JPedal and JDeli all have free trials
We have a support team that aims to get back to our developers within 72 hours (normally faster). They all know the product very well as they help to develop it regularly.
"We needed really good but fast support, which we got" -RR Donelly
New releases are updated every 6 weeks and a daily build is released each morning (GMT) containing the latest changes.

Payments

Can I try before I buy?
Yes, BuildVu, FormVu, JPedal and JDeli all have free trials
When you contact us with your Company name, address and details of product you want to buy (i.e Which license and which product) we will send you an invoice to pay online with a credit card or via bank transfer. As soon as the payment has been made we will give you full access to the software.
If you are dissatisfied with your purchase, we are happy to give you a full refund within 30 days of purchase, provided you have removed any material created by the software.

BuildVu

Why do developers trust BuildVu?
BuildVu does not require additional software on the client's devices. Documents can stay securely stored on their server rather than needing to be transferred to our server or their clients' computers. There is also flexibility to use a cloud server to convert documents and then later switch to running BuildVu on their servers.
It makes it easy to display PDF files in any web application, across all devices without JavaScript. SVG files are resolution-independent making them widely scalable and accessible.
There are free online converters that would be suitable for one-time conversions. However, our clients often need to convert mass amounts of PDF files to HTML5/SVG. BuildVu enables them to do so quickly and accurately

FormVu

Why do developers trust FormVu?
FormVu allows the continued use of existing workflows by easily integrating into their systems.It has no dependency on any other software in the converted output.
FormVu only converts interactive form files. We recommend BuildVu if you are looking for a static PDF conversion.
Since the web browsers stopped supporting the Adobe Acrobat PDF plugin for security reasons, PDF forms can no longer function in web browsers. Converting them to HTML enables them to continue being used and makes it easy to integrate into new applications that work across mobile, tablet and desktop devices.

JDeli

Why do developers trust JDeli?
JDeli generates smaller files with no performance penalty. It also reads and writes 13 formats without platform dependencies and can handle broken files.
JDeli can currently read into Java: BMP, DICOM, EMF/WMF, GIF, HEIC, JPEG, JPEG2000, PNG, PSD, SGI, TIFF and WebP.
JDeli can currently write from Java: BMP, GIF, HEIC, JPEG, JPEG2000, PNG, TIFF, WebP.
We try to make this as simple as possible. Either:
1. Replace any usage of ImageIO.read/ImageIO.write with JDeli.read/JDeli.write
2. Use our ImageIO plugin

JPedal

Why do developers trust JPedal?
Our clients value how reliable JPedal is, with 20 years plus of active development, modern Java support and codebase. We have also spent lots of time optimising the speed/memory usage.
JPedal is a Java PDF Library that makes it easy for developers to display, convert, print and parse PDF files in Java.
JPedal has a range of 9 PDF to Image output options. It can also work with damaged PDF files and supports obscure PDF features including PDF portfolios.